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Activating Your Copy of Stat/Transfer

What is Activation?
Activation is a set of simple and quick steps taken upon installation in order to begin using your application. If you've used Microsoft Windows XP, Microsoft Office or many of the Adobe products you have already used a similar activation system. When your application is installed, it contacts a central server across the internet to 'activate' your software and tie it to the provided activation code (which is printed on the CD label or provided by email).

This anti-piracy system helps protect your investment in our software and enables us to continue its development at a competitive price. The license protection and monitoring system is managed by software_DNA.

Unlike other activation systems, ours does not tie your license permanently to your computer hardware. Instead, your license is tied to your activation code and the password that you define. As a result, you should have no problem reactivating your software after reformatting your hard drive, after upgrading hardware components in your computer, or when you move your software to a new computer

How do I Activate My Software?
After you have installed Stat/Transfer, you can activate your software using a code which will be found on your CD envelope or emailed to you. You must have an active internet connection during the activation process.

First, go the About tab and press the Activate Online button.  On the next screen, enter your activation code.  Then press Next. You will be asked to enter your name, your organization and your email address.  After you press Next again, you will be asked to enter a password, which will be used if you reactivate your software on another computer (see below).  You should not use a valuable password and you should write it down in your software manual or another place where you can find it if you need it.

Finally, when you press Next again, your information will be sent to our server and, if your serial number is valid, the activation information will be written to your computer.  Once activation is complete, you must restart Stat/Transfer.

The activation process will also send a "machine fingerprint" that identifies your particular computer. If you have a single-computer license for Stat/Transfer, you are permitted to install it on up to two computers, as long as you are the primary user of both computers (for instance on a home and office computer).

In order to install Stat/Transfer on another machine using the same activation code, you will be asked to reactivate the software after you go through the installation procedure.  The reactivation process will ask you for your old password and a new password that identifies your second installation.  If you have forgotten or misplaced your old password, you can have it sent to the email address you gave in your initial activation session by clicking on the Forgot your Password? button. Remember to write down both your old and new passwords.

Frequently Asked Questions

I have entered my code and password correctly, along with a new password to do a reactivation.  Why is the application not being reactivated?

Verify that you have an internet connection (by browsing using Microsoft’s Internet Explorer – our activation software will use your IE proxy settings). Your new password must be a new and never-used password. Verify that you have not previously used this password with this activation code.

How often will Stat/Transfer connect to the activation server via the Internet?

Stat/Transfer only connects to its activation server when it is first installed, when it is reactivated (such as after a disk reformat and reinstall, or if the software is moved to a new computer).

Can I activate my application if my computer does not have an Internet connection?

Yes, email sales@circlesys.com and explain your problem. We have an alternative method of activating your software.

Does the internet connection speed affect activation?  Will dial-up access work?

The amount of data transferred during activation is very small. Any stable internet connection will work. Slower connections such as dial-up access may take slightly longer to complete the activation steps.

During activation what information is passed to the server?

Except for what you optionally enter, no personal information or information about your computer configuration (except your operating system type) are transferred.  There is a one-way hash* of some machine configuration data, your chosen password, and the optional email address sent to the server. Stat/Transfer has an optional registration page and if you choose to fill that out, that information is also transferred during the first activation. If you do not provide the optional information (email address and registration information) then no personal information will be transferred. We suggest you do not use one of your important personal passwords for the activation password, or a password that personally identifies you.

*One-way Hash: Codes that identify parts of the computer are put through a special function (called a 'one way hash') that turns the codes into one code number that is unique to your computer but cannot be deciphered to determine what those components are. Only this hash value is sent to the activation server and not the details on the computer parts.

Can I move Stat/Transfer to another computer?

Yes, this can be done easily. Stat/Transfer's license specifically authorizes you to use the software on more than one computer if you are the primary user on both computers.  Ffor example, you can install Stat/Transfer on your office computer and your laptop. Simply install the software on the other machine and click on the "activate" button. You will be taken to a reactivation wizard that will ask for your initial password. Then enter a different password to reactivate your software on the new machine. If you have remembered your password this will be a fast and easy process.

What is the password for?

The password uniquely identifies your license. You will need the password if you ever need to reactivate your software (such as after a disk reformat and reinstall or moving the software to a new machine). We suggest you do not use one of your important personal passwords for the activation password or a password that personally identifies you. The password has to be changed and be new (never-used) each time you reactivate the software. We suggest that you write the password down on your activation code label (CD envelope) or in some other permanent location.

What is the email address for and is it mandatory?

The email address on the activation and reactivation dialogs is optional. You will be able to activate even if you do not provide an email address or the optional registration information. If you do provide an email address, it can be used to retrieve a lost password  While your email address will not be sold or provided to any third party, we may use it to notify you of important updates to Stat/Transfer

What if I have forgotten my password and did not provide an email address (or my email address is no longer valid)?

During a reactivation the previously provided password is required. If the password has been lost and cannot be recovered (because an email address was not provided, or the email address is no longer valid) you will need to contact our support via email or by phone. We will be happy to reset your password.

Will changes to my computer cause my application to stop working?

There are no changes that will cause a permanent disabling of the software. Major changes (disk reformat being one such major change) will mean that you need to reactivate the software. If you have your password this will be a fast and easy process.

I wish to do an online activation but my firewall is set up to block such requests. What are the firewall settings?

The following is the information that you need to setup your firewall:

Main server IP address: reg1.softworkz.com
Backup server IP: reg2.softworkz.com
Backup server IP: reg3.softworkz.com
Port: 80 (Standard HTTP)
Domain: softworkz.com

Why does Stat/Transfer revert to trial mode when I access it across a network?

The activation scheme is tuned our single user and work group licenses, which anticipate installation on single computers.  If you need to share the use of Stat/Transfer across a multi-user network, you should consider one of our annual site licenses. These use a different licensing scheme that makes possible straightforward installation on a network.

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